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Consequently, the complaint was closed due to lack of cooperation, with the option to reopen if the player resumed contact. Despite multiple requests for information and extensions granted to allow for communication, the player failed to respond to further inquiries from the Complaints Team. The player from Spain had requested a withdrawal less than two weeks before submitting the complaint. More information about which bonuses are available in your region can be found in the ‘Bonuses’ section of this review.

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Based on the categorization we use, this makes it one of smaller online casinos. However, there is currently no User feedback score for this casino. Because of these complaints, we’ve given this casino 5,959 black points in total, out of which 1,889 come from related casinos. We currently have 1 complaints directly about this casino in our database, as well as 14 complaints about other casinos related to it. When calculating each casino’s Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources. We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level.
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